I am finally writing this because I am no longer upset.I purchased 3 mini net books last November for my 3 grandchildren for Christmas.
I got them in promptly and wrapped and put them under the tree. Christmas morning the kids were so excited until none of the computers were wifi accessible rendering them useless. I phoned Prosource and was assured they would right the wrong and would send wifi cards, after many calls and 4 weeks later those finally arrived. To no avail it did not work, I phoned once again and was terribly upset and told to be patient.
Yep, I had been patient for 3 months and not once did I talk to a customer service person that cared about the fact they were wrong and that the gifts I purchased were defective. So now I have 3 computers that are worthless and out over $400 and lots of tears and disappointment. I will once again give computers as gifts to my g-kids, but they will be name brands with a warranty.
Congrats to those who actually have had a good experience and to those who are looking to buy inexpensive computers, please save yourself some heartache and purchase elsewhere.QVC and HSN both have payment plans and have excellent computers.